I purchased a subscription but did not receive it.

RA4W
2017-05-19 11:04

If you bought a subscription and did not receive a plan it can be due to several reasons listed below: 

  • If you paid with Bitcoins, it may take up to 24 hours for the Bitcoin transaction to have enough confirmations for the invoice to be marked as paid. 
  • If you paid with PayPal or Stripe, it can a few minutes for your account to update. If you did not receive the subscription after 5 min, try logging out and back in. 

If you stil haven't received your subscription, please open a support ticket or contact us at https://ra4wvpn.com/contact

Tags: no subscription, not received plan
Average rating: 5 (2 Votes)

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